Job Description
Kochi, Kerala
3 days ago Full–time
Job description
Location: Pune; Kerala or Chennai
Job Type: Full-Time
Senior Software Developer Application Management – Backend + DevOps
Mode- Hybrid/WFH – PAN India (Kochi preferred)
Job description
We are looking for an experienced Senior Software Developer for IT Services Management
Team.In this role, you will oversee the application management of a B2C application, ensuring it
meets the agreed Service Level Agreements (SLAs) and fulfils customer expectations. You will
also be involved in Support & Enhancement projects as needed. We are looking for a proactive,hands-on Software Developer with extensive experience in Backend + DevOps knowledge.
Responsibilities:
· Problem Management & Incident Management activities: Identifying and resolving
technical issues and errors that arise during application usage.
· Release and Update Coordination: Planning and executing software updates, new
versions, or system upgrades to keep applications up to date.
· Change Management: Responsible for implementing and coordinating changes to the
application, considering the impact on ongoing operations.
Requirements:
· Education and Experience:
Ø A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of
professional experience or equivalent work experience.
Skills& Expertise:
Ø Proficient in ITIL service management frameworks.
Ø Strong analytical and problem-solving abilities.
Ø Experienced in project management methodologies (Agile, Kanban).
· Excellent English communication, presentation, and interpersonal skills, with the ability
to connect and collaborate with stakeholders.
· Readiness to work on Support & Enhancement projects, including occasional on-call
duties as needed.
· This assignment is a long-term contract, lasting over three years.
Kindly share your CV to [email protected]
Kochi, Kerala