Customer Service Executive in Claveland Technologies Pvt Ltd

Job Description

Ettumanoor, Kerala

8 days ago ₹20K–₹22K a month 

Job description
Customer Service Executive – Mortgage & Loans
Location: Claveland Technologies Pvt Ltd (Office-Based)
Shift: UK Shift | Monday to Friday | 2:30 PM – 10:30 PM
Salary: ₹22,000 per month

About Us:

Claveland Technologies Pvt Ltd is a growing financial services firm specializing in mortgage and loan solutions. We are looking for a dedicated Customer Service Executive to assist our clients through their mortgage processes with professionalism and care.

Key Responsibilities:
• Manage and assist clients throughout their mortgage journey.
• Guide customers through the application process, ensuring smooth transactions.
• Conduct affordability calculations and take a Decision in Principle (DIP).
• Check client eligibility and advise accordingly.
• Build strong rapport with clients, ensuring excellent customer service.

What We’re Looking For:

✅ Strong communication and interpersonal skills.
✅ Prior experience in customer service, finance, or mortgage-related roles (preferred).
✅ Ability to handle financial calculations and eligibility assessments.
✅ A proactive and client-focused mindset.

Why Join Us?
• Stable UK shift with weekends off
• Opportunity to work in a dynamic financial services environment
• Growth opportunities within the organization

Job Types: Full-time, Permanent

Pay: ₹20,000.00 – ₹22,000.00 per month

Schedule:
• Fixed shift
• UK shift
• Weekend availability

Ability to commute/relocate:
• Ettumanur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
• Are you available to work from 2:30 PM to 10:30 PM IST in an office-based role?

Experience:
• Customer service: 1 year (Preferred)

Work Location: In person

Expected Start Date: 24/03/2025

Ettumanoor, Kerala