Job Description
Kochi, Kerala
Full–time
Job description
Job Requirements
Job Title: Patient Relations Coordinator Jobs in Hitech Diagnostic Centre – Kochi, Kerala
Company Name: Hitech Diagnostic Centre
Location: Kochi, Kerala
Salary: Best in Industry
Job Description:
Join Hitech Diagnostic Centre in Kochi, Kerala, as a Patient Relations Coordinator and be the bridge between patients and our healthcare services. Leverage your excellent communication and customer service skills to provide an exceptional experience for patients while ensuring seamless coordination with medical staff and departments at Hitech Diagnostic Centre.
Responsibilities:
• Provide outstanding customer service to patients, ensuring a welcoming and supportive environment at Hitech Diagnostic Centre.
• Schedule appointments efficiently and manage patient records with accuracy.
• Address patient inquiries and concerns, resolving issues promptly to maintain patient satisfaction.
• Coordinate with various departments and medical staff to ensure smooth service delivery at Hitech Diagnostic Centre.
• Educate patients about services, procedures, and care instructions.
• Maintain confidentiality and adhere to compliance standards for patient information.
• Regularly update records and assist in generating reports for management.
Requirements:
• Bachelor’s degree in a related field.
• Minimum of 2 years of experience in a customer service or medical office setting.
• Strong understanding of medical terminology and patient care processes at Hitech Diagnostic Centre.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize responsibilities.
• Proficiency in computer applications and familiarity with healthcare management software is a plus.
Benefits:
• Competitive salary package recognized as best in the industry by Hitech Diagnostic Centre.
• Opportunity to work in a dynamic and patient-focused environment at Hitech Diagnostic Centre.
• Professional growth and skill enhancement through continuous learning initiatives.
• Collaborative work culture and supportive team atmosphere.
Join Hitech Diagnostic Centre in Kochi, Kerala, as a Patient Relations Coordinator and play a vital role in enhancing patient care and satisfaction. Utilize your skills in communication, customer service, and healthcare coordination to make a difference. Apply today and be part of the Hitech Diagnostic Centre team!
Kochi, Kerala