Front Office Associates in RAK Rooms

Job Description

Kozhikode, Kerala

4 days ago Full–time 

Job description
Company Description

RAK ROOMS prides itself on offering warm and personalized hospitality to all its guests, aiming to create memorable experiences that exceed expectations. Each property is thoughtfully designed to provide modern amenities, comfort, and convenience for both leisure and business travelers. RAK ROOMS is committed to upholding the highest standards of service, ensuring guest satisfaction is at the core of their operations. They prioritize integrity, ethical practices, and environmental responsibility, striving to be a responsible player in the tourism sector. Dedicated to continuous improvement, RAK ROOMS seeks to expand its reach, offering more travelers the opportunity to enjoy their signature hospitality across various destinations.

Role Description

This is a full-time on-site role for a Front Office Associate located in Kozhikode. The Front Office Associate will be responsible for handling receptionist duties, providing excellent customer service, managing check-in and check-out processes, and maintaining professional phone etiquette. The role involves daily interactions with guests, addressing their needs, resolving any issues that arise, and ensuring a pleasant stay for all visitors.

Qualifications
• Strong Phone Etiquette and Receptionist Duties skills
• Excellent Customer Service and Communication skills
• Proficiency in managing Check-in and Check-out processes
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Positive attitude and professional appearance
• Freshers can apply. Previous experience in the hospitality industry is a plus
• High school diploma or equivalent

Kozhikode, Kerala