Customer Service Associate in Nika Online PVT LTD

Job Description

Vatakara, Kerala

₹8K–₹14K a month Full–time 

Job description
We are hiring smart female candidates for the post of customer service associates.

Responsibilities:
• Building rapport and relationships with customers to foster loyalty and repeat business
• Building and maintaining profitable relationships with key customers.
• Resolve customer complaints quickly and efficiently.
• Upgrade product knowledge. Lead generation through various sources.
• Connect through messages/calls/in mail with prospective clients to map their requirements. Performs other related duties as assigned.
• Adhere to company policies, procedures, culture, and business values.
• Achieve individual sales goals.
• Excellent communication and interpersonal skills
• Strong problem-solving skills and the ability to find creative solutions to customer problems
• Ability to multitask and prioritize effectively
• A passion for delivering excellent customer service.

Requirements
• Female candidates only
• Qualification : Plus two and above
• Experienced/Freshers
• Basic computer knowledge required

Salary best in the industry and attractive incentive packages.

Working time : Mon to Sat 9:30am to 5:30pm

Job Types: Full-time, Permanent

Pay: ₹8,000.00 – ₹14,000.00 per month

Benefits:
• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Schedule:
• Day shift

Supplemental Pay:
• Performance bonus

Application Question(s):
• Do you have Basic Computer knowledge?

Education:
• Higher Secondary(12th Pass) (Preferred)

Work Location: In person

Vatakara, Kerala