Customer Relations Manager in Nivano Digital Technologies

Job Description

Kerala

4 days ago ₹10K–₹13K a month 

Job description
Position: Customer Relations Manager

Location: Calicut (Candidates from Calicut preferred)

Age: 22-32 years ( Female Only)

Salary: Fixed Salary + Incentives

Experience: No prior experience required – freshers are welcome!(Training will be provided)

Education: +2 / Diploma / Bachelor’s Degree.

Job Summary:

We are looking for a dynamic and customer-focused Customer Relations Manager to join our team at Nivano Digital Technologies. The ideal candidate should be confident in handling customer interactions, building relationships, and ensuring customer satisfaction. This role involves managing inquiries, resolving customer concerns, and promoting our products and services. If you have strong communication skills and a passion for customer service, we would love to have you on board!

Job Responsibilities:
• Build and maintain strong relationships with customers.
• Confidently handle customer inquiries, complaints, and service requests.
• Provide product information and recommend suitable solutions.
• Ensure customer satisfaction and follow up on feedback.
• Work closely with the sales and technical team to enhance customer experience.
• Maintain records of customer interactions and transactions.
• Assist in marketing and promotional activities.

Qualifications & Requirements:
• Good communication and interpersonal skills.
• Confident in handling customer interactions and problem-solving.
• Basic computer knowledge and ability to learn about products.
• Proactive and customer-focused approach.
• Prior experience in customer service or sales is a plus but not mandatory.

Benefits:
• Competitive salary with attractive incentives.
• On-the-job training provided.
• Career growth opportunities within the company.

If you are a motivated individual with a passion for customer relations, apply now!

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 – ₹13,000.00 per month

Supplemental Pay:
• Performance bonus

Work Location: In person

Kerala