Customer Service Associate in Global HR Solutions

Job Description

Kochi, Kerala

6 days ago Full–time 

Job description
Maintain an updated knowledge of the organization’s products, services, and customer service policies
– Document customer interactions when necessary, compiling documents and forwarding information to interested parties
– Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
– Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
– Assist clients by demonstrating the use of goods and programs and answering any questions they may have
– Participate in training opportunities provided by the organization or by outside entities
• *Salary**: ₹9,718.93 – ₹20,000.00 per month

Schedule:

– Day shift

Ability to commute/relocate:

– Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)
• *Education**:

– Bachelor’s (preferred)
• *Experience**:

– total work: 1 year (preferred)
– Customer service: 2 years (preferred)
• *Language**:

– English (preferred)
– Hindi (preferred)
• *Speak with the employer**
+91 9142614680

Kochi, Kerala