Telecaller / Customer Care Executive in Karamana – Apply Now in BFSI

Job Description

Kerala

Full–time No Degree Mentioned 

Job description
Are you a great communicator with a passion for customer service? We are actively hiring Telecallers / Customer Care Executives for our Karamana office. This is a work-from-office role, and freshers are welcome to apply!
Job Overview

Job Title: Telecaller / Customer Care Executive

Location: Karamana Kerala (Work from Office)

Job Type: Full-time

Experience: Recent Graduate Freshers & experienced candidates can apply from Karamana

Languages Required: Any

Joining: Immediate joiners preferred

Key Responsibilities
• Handle Customer Queries: Answer incoming calls and provide accurate information about products and services.
• Maintain Call Records: Document important details from each conversation.
• Assist the Sales Team: Transfer leads to the sales team for closure.
• Outbound Calls: Reach out to potential or existing customers using predefined scripts.
• Product Promotion: Inform customers about offers, services, and new updates.
• Ensure Compliance: Follow company policies and quality guidelines.
• Customer Retention: Call existing or inactive customers of Karamana to encourage purchases.
• Data Management: Update and maintain customer contact details.

Requirements
• Proven experience in telesales or customer service in Karamana or Kerala (preferred but not mandatory)
• Strong verbal communication skills
• Ability to adapt to different communication styles
• Willingness to work in a fast-paced environment

Why Join Us?
• Fixed salary + incentives
• Career growth opportunities
• Professional work environment
• Training & support provided

How to Apply?

Hit the button of “Apply Now” to start your career as a Telecaller / Customer Care Executive in Karamana Kerala!

Kerala